Please use one of the tabs below to choose the item that best summarizes your request:
No Request Types match your keywords. Please search again using different keywords.
Select the Request Type that most closely matches your request, or select a different
department from the menu above:
Select the Request Type that most closely matches your request:
Before continuing, please consider the information in the following links:
The following links will open in a new window and will not interrupt your request:
Answer any questions below as best you can. Any details you provide will help us
assist you with your request.
To attach files (such as photos or documents) to your request, click the “Upload
File" button below.
You may upload up to files, no larger
than combined. Files with the following
extensions are allowed:
Select a location.
Select a location by either entering the address in the box below, or by clicking
the location on the map. This system may only be used to request service within
the boundaries of the City.
Please enter your contact information below (all fields are
Providing us with your email address will allow you to view the status of your request(s)
Verify that the following information is correct. If it is not correct, click the
appropriate tab above to correct it. If all the information below is correct, click
Your request has been submitted. Your request ID is .
Please record this ID and refer to it if you contact the City regarding this request.
The following information was submitted
Thank you for your patronage!
Query existing service requests and work orders by choosing the following options:
You can always check the status of your request by going to: http://www.jacksonms.gov/311 or by calling
311 (between 7:30 AM and 5:30 PM, M-F) and providing one of our Customer Service Representatives with your service request number.